Refunds and credits on account are pro-rated and subject to an administrative fee of 10%. Refunds of $25 or less may only be available as a credit on account.

Review changes to our Program Refund and Withdrawal Policy. Speak to a member of our team or visit www.waterloo.ca/reg-policies

To receive either a refund or credit on account, withdrawal requests must be made as follows:

Single day programs - 14 calendar days prior to the program date
Camp programs - 14 calendar days prior to the first program date
Registered weekly programs - prior to the third class

Registered drop-in programs - 24 hours before the program start

Leagues teams - prior to communication of the game schedule

Leagues free agents - prior to the first game

Request a withdrawal before the above deadlines by contacting customer service at 519.886.1177

Use this page to check availability and book picnic spaces in Waterloo Park.

Please note that the park opens at 8:00 a.m. and closes at 10:00 p.m. Pending availability, rentals can begin as early as 8:30 a.m. and the latest your rental can end is 9:30 p.m.

For facilities not reservable online, additional facility rental information or assistance, please email fab@waterloo.ca or call 519-884-5363.

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