Refund Policy

Leisure Passes or Bulk Admissions can not be cancelled unless you have moved away from the Regina area or due to a medical reason (with supporting documentation).

In the event you have moved away from the Regina area you will receive a pro-rated credit on account or refund minus a cancellation fee:

Passes: value of one-month Pass in the appropriate age category.
Bulk Admissions: either $10 or 100% of the pro-rated credit if credit is less than $10.

In the event of a cancellation due to a medical reason (with supporting documentation):

Refund will be equal to the prorated amount of remaining Leisure Pass or Bulk Admission.
No cancellation fee will apply to cancellations due to a medical reason if supporting documentation is supplied.

One Month Leisure Passes and single admissions are also available to suit your recreation needs.

For further information please call the City of Regina PlayLine at 306-777-PLAY (7529) or visit a cashier at any leisure facility.