Family Playtime - Sunday

Refund Policy

• All refunds and transfers will be pro-rated with an administration fee of $5 applied to each person and program.

• Full refunds will be issued for any program cancelled by the West Point Grey Community Centre.

• Refunds and transfers for regular programs must be requested 48 hours prior to start of the scheduled second class. No refunds or transfers after the 2nd scheduled class of the program.

• Refund requests for specialty programs (special events, private music lessons, day trips, personal training, and workshops) must be submitted 7 days prior to the 1st scheduled class.

• Refunds for Birthday Parties must be requested two weeks prior to the scheduled date. There will be an administration fee of $10 applied to all birthday party cancellations.

• Refunds for Day Camps must be requested 10 days prior to the 1st scheduled day. There will be an administration fee of $10 applied to each person and program.

• WPG 10 visit cards expire two years after date of purchase.

• Personal Training packages expire 6 months after date of purchase.

NOTE: The nature of the activity is such that you may interact with other people who are considered to be in good health, continuous physical distance between other people cannot be guaranteed, and, by participating in the activity, you are at risk of being infected by a pathogen, including but not limited to SARS-COV-2, which causes the disease COVID-19.

Communicable Disease Health & Safety Practices:

• Participants are required to comply with the current Orders of the Provincial Health Officer. For more information, please cut and paste into your web browser: https://www2.gov.bc.ca/gov/content/covid-19/info/restrictions

• Participants should assess themselves daily for symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease before attending the Facility.

• Participants who are ill, including participants of essential service providers, should not attend a program or access the Community Centre. If you are unsure, you should self-isolate and contact 8-1-1 or the local public health unit.

• All participants are encouraged to practice proper hand hygiene and respiratory etiquette by covering coughs or sneezes.