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Centre (Association) Program Refund and Cancellation Policy

- All refunds and transfers will be pro-rated with an administration fee of $5 applied to each person and program. You will be refunded for the remainder of the classes, with a $5 administration fee.

- Refunds and transfers for regular programs must be requested 48 hours prior to start of the scheduled second class. No refunds or transfers after the scheduled 2nd class. No refunds or transfers if you register after the 2nd class.

- Refund requests for specialty programs (day camps, music lessons, cooking classes, luncheons, personal training, special events, and workshops) must be submitted 7 days prior to the 1st scheduled class.

- Birthday Party refund or transfer requests must be made 14 days prior to party. A $25 administration fee applies to all refunds or transfers.

- Cash refunds will be returned by cheque. Refunds on debit or credit card will be refunded back on to the same card. All refund requests can also be refunded back on customer’s account for credit.

- Full refunds will be issued for any program cancelled by the Centre.

NOTE: The nature of the activity is such that you may interact with other people who are considered to be in good health, continuous physical distance between other people cannot be guaranteed, and, by participating in the activity, you are at risk of being infected by a pathogen, including but not limited to SARS-COV-2, which causes the disease COVID-19.