Whitby Civic Recreation Complex (CRC) Renovation Completion Reopening Summer 2023

While crews continue to renovate the pool, construct new inclusive change rooms, and build a new multi-purpose recreation programming space, there are unfortunately a number of factors impacting the project. This includes a spring labour strike and staffing shortages, ongoing worldwide supply chain issues and material shortages, and unknown site conditions. As a result, the opening of these amenities have been delayed to summer 2023. We know that this is a disappointment, and want to assure all residents that the Town continues to take steps to ensure this project is completed as quickly as possible, like pre-ordering all material. We want to thank residents for their patience and understanding as these renovations are completed to serve you, and our growing community better. A reminder that the Anne Ottenbrite Pool at Iroquois Park Sports Centre remains open for all residents to enjoy.?

In addition, the multi-purpose room at the Whitby Civic Recreation Complex will also temporarily close from December to March 2023 due to the renovation. The majority of adult fitness classes will be run at alternate locations, visit whitby.ca/Active for program details.?

Thank you again for your patience and understanding. We remain committed to keeping you updated on this project. For additional information, please visit connectwhitby.ca/crc?

If you have questions, please reach out to Wojtek Kowalewski, Capital Projects Supervisor, Facilities at kowalewskiw@whitby.ca

Refund Policy/Early Withdraw

A full refund will be issued for any program cancelled by the Town. If a participant withdraws from a program, prior to the start date, a refund will be provided subject to an administration fee. After a program has started, participants can request that a pro-rated credit be applied to their account. Alternatively, a pro-rated refund can be issued and is subject to an administration fee. To withdraw from a course, please call our Customer Service Centre at 905.666.1991 or visit a registration centre. A refund application must be completed and include a receipt. Camps/Workshops: Transfers and withdrawals from camps, workshops and P.A. Day programs can be requested up to four days prior to the start date of a program. A full credit, subject to an administration fee, will be provided. A $10 fee is applied to all course withdrawals. *Withdrawals cannot be processed in your online account*