Complaints & Reportable incidents

Suitable for child care providers and child care workforce.

Presenter:

Lauri Victoria and Samantha Valera (Fraser Health Child Care Licensing Officers)

Complaints & Reportable Incidents: How to take a Leadership Role in Responding to all Complaints and Reportable Incidents.

Coaching Leaders aims to empower early childhood program leaders in gaining confidence with their skillsets, improving the quality of their programs, and supporting positive relationships with families and staff. This workshop will cover two modules taken from the program: Complaints & Reportable Incidents: Why and how we report and their importance.

Join us 6:15-7:00pm for light refreshments !

Created and delivered by Licensing Officers.