Your Privacy Rights
Privacy PolicyAs a visitor to our web site, we respect your right to privacy and the protection of your personal information in accordance with the Freedom of Information and Protection of Privacy Act?s privacy provisions (FOIPPA). Described below is our privacy commitment to those who visit our website.IP Addresses and CookiesThe IP address of every visitor is collected, but you remain anonymous because we cannot use IP addresses to identify individuals.Some Internet Service Providers provide email addresses with IP addresses. When this occurs, the FVRD uses IP addresses to:× analyze trends (i.e. what information is being accessed, what information is being accessed the most)× track visitors' movements (i.e. where they go on the site and how they get there)× gather demographic information for aggregate use.All of these uses are for web service and web site management improvement purposes only.This website uses cookies, which help your computer remember information about your preferences, such as language and accessibility settings.Find out more information visit: Internet CookiesCollection, Use and DisclosureIf you are simply browsing our web site, you are an anonymous visitor. However, if you use the site to sign up for a newsletter subscription, submit a service request, apply for a job, or provide feedback, we will need to collect personal information from you.For example, we will require your contact information to: confirm your residence in the FVRD, contact you for additional information if necessary (to provide a complete response) and send you a response. Only staff who respond to inquiries have access to this contact information.ConsentPrior to providing your personal information via our web site, you have the right to know how your personal information will be used or disclosed. This is called informed consent and is a right under FOIPPA subject to specific exceptions (i.e. collecting personal information for a law enforcement purpose). If you have questions about the use and/or disclosure of your personal information, you have the right to ask staff collecting it or using the contact information below.Consent to collect your personal information is presumed to be given if you provide it via our web site. Your personal information is not collected until you have pushed the ?send" button.You are not required to provide your personal information online. It is a service provided as a convenience, but you always have the right to provide your personal information by any other available method.Registering for a recreation programBefore you can register for a recreation program, you need to set up an account. Your account is protected by password so only you can access it. Your personal information, including credit card information, will be stored with your account. The storage and handling of your credit card information is in compliance with all applicable Payment Card Industry security standards.Online TransactionsYou can pay for some FVRD|RCAS services - on this website.These transactions are done through SSL-Cryptographic Protocol Technology. This means that your credit card and other payment information is transmitted securely.Email NewslettersWe comply with Canada's anti-spam law when you to subscribe to our email newsletters.When you subscribe, you authorize us to collect information about yourself solely to send you an email newsletter from time to time. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email newsletter.Protection of Personal InformationThe FVRD|RCAS protects your personal information by ?...making reasonable security measures against such risks as unauthorized access, collection, use, disclosure or disposal [section 30 of FOIPPA]?. These security measures are integrated into the design, implementation and day to day operations regarding the management of personal information held electronically or paper format.Links to Other WebsitesThis website may contain links to other websites of interest. However, once you have used these links to leave the site, please note that we do not have any control over the other website. Therefore the FVRD|RCAS cannot be responsible for the protection and privacy of information which you provide while visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.The protection of your personal information does not apply to external web sites you access via links on the web site.Access, Correction and ComplaintsFOIPPA provides the right of access to your personal information subject to ??limited exceptions to the rights of access? [Section 2 of FIPPA]?. You also have the right to request correction of your personal information. Corrections normally pertain to factual information (i.e. gender, date of birth etc.). Personal opinions are typically not correctable, but can be annotated to express, as an example, disagreement.If you believe your personal information is being managed in a manner that FOIPPA hasn?t authorized, you have the right to complain to the FVRD. If you are not satisfied with the FVRD's response, you can complain to the Office of the Information and Privacy Commissioner.For more information visit, Office of the Information & Privacy CommissionerContactFor more information about this privacy statement, you can contact us by email or by phone at (604) 702-5000.
