Privacy Policy for Quinte West Online Facility Bookings

April 5 2023

The City of Quinte West utilizes Active Network as a third party software solution to manage facility bookings. Click here to view Active Networks Privacy Policy

The City of Quinte West is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information from users of our website and the choices you have associated with that data.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use
We collect several types of information to provide and improve our services to you.

Personal Data,
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to,

Email address
First name and last name
Phone number
Address, city, province, postal code, and country
Cookies and Usage Data
Gender
Age

Usage Data,
We may also collect information about how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies Data,
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Use of Data
We use the collected data for various purposes,

To provide and maintain our website and services
To notify you about changes to our services
To allow you to participate in interactive features of our website when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our website and services
To monitor the usage of our website
To detect, prevent and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

Disclosure of Data
We may disclose your Personal Data in the following circumstances,

To comply with a legal obligation
To protect and defend the rights or property of The City of Quinte West
To prevent or investigate possible wrongdoing in connection with our website and services
To protect the personal safety of users of the website or the public
To protect against legal liability

We do not sell your personal information to third parties for monetary compensation and we do not share your personal information with third parties for cross-context behavioral advertising.

Security of Data
The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights
You have the right to access, update, or delete your Personal Data. You can do this by contacting us at [Email Address]. Please note that we may ask you to verify your identity before responding to such requests.

Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us by email at [Email Address].

The City of Quinte West reserves the right to change this Privacy Policy at any time.