Coaching & Mentoring Employees

This course is being offered in-person.

You will learn how coaching employees, as part of an overall leadership strategy, encourages a supportive and collaborative approach toward high performance, that is more effective than directing or controlling. You will learn the difference between coaching and mentoring, learn a model and principles for effective coaching, and practice putting theory into action through applied activities that account for differences in employees' personality types, work styles, generational differences, cultural diversity and work situations.These classes may be taken independently or toward the Professional Leadership Certificate. This is a core course for the Professional Leadership certificate.